Payment Policy – Effective January 3, 2025
At Highrapic, we are committed to providing our customers with a seamless, secure, and hassle-free shopping experience. Our payment policy is designed to ensure that your transactions are efficient and safe, giving you confidence while shopping for top-quality photography equipment.
Payment Methods
We offer several convenient payment options:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: For a quick and secure checkout process, we also accept PayPal.
- Bank Transfer: For direct bank payments, please include your order ID to ensure faster processing.
- Cash on Delivery (COD): Available for local orders within Groveoak, Alabama, where you can pay in cash upon delivery.
Payment Processing
- Credit/Debit Cards & PayPal: Payments are processed instantly to confirm your order.
- Bank Transfers: Payments made via bank transfer will be processed within 1-2 business days after funds are received.
- COD Payments: Confirmed at the time of delivery.
Refund and Cancellation Policy
At Highrapic, your satisfaction is our priority. We offer a full refund for canceled orders before shipping or for items returned in original condition within 7 days. If there are any issues with your product, we offer partial refunds for items with minor defects if you choose to keep them.
To request a refund or cancellation, please contact us at info@highrapic.com or call (217) 482-5806.
Payment Security
Your security is our top priority. All payment transactions are securely encrypted using SSL technology. We also comply with PCI DSS standards to provide you with the safest online shopping experience.
Payment Issues
If you encounter any issues with your payment, such as declined transactions or errors, please reach out to us immediately. Our customer service team will assist you in resolving any issues quickly and efficiently. You can contact us via email at info@highrapic.com or by calling (217) 482-5806.
At Highrapic, we are dedicated to providing an excellent shopping experience with secure, reliable, and convenient payment options. Shop with confidence knowing your financial information is protected.