Delivery Policy – Effective January 3, 2025
At Highrapic, we are committed to providing a seamless and efficient delivery experience. Our goal is to ensure that your photography equipment reaches you quickly and securely, so you can start capturing life’s moments without delay.
Order Processing Time
All orders placed with Highrapic are processed within 1-2 business days, excluding weekends and holidays. Once your order has been processed, you will receive a confirmation email along with tracking details to monitor the status of your shipment.
Delivery Options
We offer several delivery methods to fit your needs:
- Standard Delivery: Delivered within 5-7 business days.
- Expedited Delivery: Delivered within 2-3 business days for faster shipping.
- Priority Delivery: Next-day delivery for most U.S. locations.
Delivery times may vary depending on your location and during peak seasons.
Shipping Fees
- Free Standard Delivery for orders over $100.
- For orders under $100, shipping fees will be calculated at checkout based on your location and chosen shipping method.
Shipping Restrictions
Currently, Highrapic ships within the United States only. For international shipping inquiries, please contact us at info@highrapic.com for assistance.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at info@highrapic.com or call (217) 482-5806. We will work with the carrier to resolve the issue and provide a replacement or refund.
Delivery Delays
While we strive to meet our delivery timeframes, occasional delays may occur due to factors beyond our control such as weather, holidays, or carrier delays. We appreciate your understanding and will keep you informed of any delays.
At Highrapic, we are dedicated to ensuring your shopping experience is smooth and enjoyable. For any questions about your delivery, feel free to reach us at info@highrapic.com or call (217) 482-5806.