Privacy Policy

Effective Date: December 6, 2024

At Highrapic, we understand the importance of protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your data. By accessing our website https://highrapic.com/ and making a purchase, you agree to the terms of this Privacy Policy.

1.1. Information Collection

We collect personal information that you voluntarily provide to us when you interact with our website. This information may include:

  • Personal Identification Information: When you make a purchase, we collect your name, email address, billing/shipping address, payment details, and phone number.
  • Account Information: If you create an account with us, we store the account details you provide, such as your username, password, and profile information.
  • Payment Information: We process your payment information securely through our payment gateway providers. We do not store sensitive payment information such as credit card details.
  • Non-Personal Identification Information: We also collect information such as your IP address, device type, browser type, and browsing behavior on our website.

1.2. How We Use Your Information

We use the personal data we collect for several purposes, including:

  • Order Processing: To process your orders, complete transactions, and deliver the products to you.
  • Customer Support: To provide customer service and assist with any issues you may have with your order.
  • Marketing Communications: With your consent, we may send you promotional emails, newsletters, or other marketing communications about new products, special offers, or updates to our website.
  • Website Improvement: We use the information to analyze site usage and trends to improve the user experience and functionality of our website.

1.3. Data Protection

We take the security of your personal information seriously. We implement physical, electronic, and procedural safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. Our website uses industry-standard encryption protocols (SSL) to protect sensitive information during transactions.

1.4. Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as pixels and web beacons) to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and improve the performance of our website. You can modify your browser settings to reject cookies, but this may affect your experience on our website.

1.5. Third-Party Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party companies who help us with functions like payment processing, shipping, email marketing, and customer support. These providers are required to protect your data in accordance with this policy.
  • Legal Requirements: We may disclose your information if required by law, court order, or in response to a legal request.

1.6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to your personal data if it is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal data, subject to certain exceptions (e.g., for legal or business purposes).
  • Opt-Out: Opt out of receiving promotional emails by following the unsubscribe link in each email.

To exercise your rights, please contact us at info@highrapic.com.

For more information, please visit our website: https://highrapic.com/.